Terms & Conditions

Last updated: 13 February 2026

Article 1 — Definitions

In these terms and conditions, the following definitions apply:

• Contractor: PRODAKDEKKERS, trading under the name PRODAKDEKKERS.
• Client: The natural person or legal entity that commissions PRODAKDEKKERS to carry out work.
• Agreement: The agreement between the client and PRODAKDEKKERS for the performance of roofing work.
• Work: All work for which an assignment has been given, or which is performed by PRODAKDEKKERS on other grounds.

Article 2 — Applicability

• These terms and conditions apply to all offers, quotations, agreements and work carried out by PRODAKDEKKERS.
• Deviations from these terms are only valid if agreed upon in writing.
• Any purchasing or other terms of the client do not apply, unless expressly accepted in writing by PRODAKDEKKERS.

Article 3 — Quotations and offers

• All quotations and offers from PRODAKDEKKERS are non-binding, unless explicitly stated otherwise.
• A quotation is valid for 30 days from the date of issue, unless otherwise indicated.
• Quotations are based on the circumstances known to PRODAKDEKKERS and the information provided by the client.
• If during execution it appears that the actual situation differs from the situation assumed at the time of the quotation, additional work may be charged after prior consultation.

Article 4 — Execution of the agreement

• PRODAKDEKKERS will execute the work to the best of its insight and ability, in accordance with the requirements of good craftsmanship.
• PRODAKDEKKERS has the right to have certain work carried out by third parties.
• The client ensures that all data and facilities required for the execution of the work are provided to PRODAKDEKKERS in a timely manner.
• Stated deadlines are indicative and never constitute strict deadlines, unless expressly agreed otherwise.

Article 5 — Prices and payment

• All prices are in euros and include VAT, unless otherwise stated.
• Payment must be made within 14 days of the invoice date, unless otherwise agreed in writing.
• For work exceeding €5,000, PRODAKDEKKERS may require a deposit of up to 30% prior to the commencement of work.
• In the event of late payment, the client is in default by operation of law and interest of 1% per month is payable on the outstanding amount.
• All costs of collection, both judicial and extrajudicial, are borne by the client.

Article 6 — Additional and reduced work

• If during the execution of the work it appears that additional work is necessary, PRODAKDEKKERS will inform the client in a timely manner.
• Additional work is only carried out after written approval from the client, unless delay would lead to damage to the work.
• Reduced work is settled at the agreed prices.

Article 7 — Guarantee

• PRODAKDEKKERS guarantees that the work carried out meets the requirements of good craftsmanship and that sound materials have been used.
• The guarantee period is a maximum of 20 years on materials and labour, depending on the type of work, as specified in the quotation or order confirmation.
• The guarantee lapses if:
  • The client makes or has modifications made to the work by third parties without the consent of PRODAKDEKKERS.
  • The defect is the result of normal use, wear and tear, improper use or inadequate maintenance.
  • The client has not met their payment obligations.
• Guarantee claims must be submitted in writing within 14 days of discovery of the defect.

Article 8 — Delivery

• After completion of the work, a joint inspection and delivery takes place.
• Any defects must be reported at the time of delivery. Minor imperfections that do not hinder use are not grounds for refusing delivery.
• The work is considered delivered if the client has not reported defects in writing within 8 days of completion.

Article 9 — Liability

• The liability of PRODAKDEKKERS is limited to the amount paid out by the liability insurance in the case in question.
• If the insurer does not pay out, the liability is limited to a maximum of the invoice amount of the assignment in question.
• PRODAKDEKKERS is not liable for indirect damage, consequential damage, lost profits or missed savings.
• The client is obliged to report any damage as soon as possible, but no later than 14 days after discovery, in writing.

Article 10 — Force majeure

In the event of force majeure — which includes any unforeseen circumstance as a result of which fulfilment of the agreement cannot reasonably be demanded, such as extreme weather conditions, supply problems, illness or government measures — PRODAKDEKKERS is entitled to suspend the execution of the work or to dissolve the agreement in whole or in part, without being liable for damages.

Article 11 — Cancellation

• The client may cancel the agreement up to 14 days before the planned start date of the work, free of charge.
• In case of cancellation within 14 days before commencement, PRODAKDEKKERS is entitled to charge 15% of the quotation amount as cancellation costs.
• Materials already ordered that cannot be returned will be charged in full.

Article 12 — Intellectual property

All quotations, designs, drawings and other documents prepared by PRODAKDEKKERS are the property of PRODAKDEKKERS and may not be copied, distributed or otherwise provided to third parties without written permission.

Article 13 — Complaints

• Complaints about the work carried out must be reported in writing to PRODAKDEKKERS as soon as possible, but no later than 14 days after discovery.
• PRODAKDEKKERS will process the complaint within 14 days and strive for an appropriate solution.
• Filing a complaint does not release the client from their payment obligations.

Article 14 — Applicable law and disputes

• Dutch law applies to all agreements between PRODAKDEKKERS and the client.
• Disputes are preferably resolved through mutual consultation.
• If this does not lead to a solution, the dispute will be submitted to the competent court in the district where PRODAKDEKKERS is established.

Article 15 — Amendments

PRODAKDEKKERS reserves the right to amend these terms and conditions. Amended terms take effect from the moment they are published on the website. Existing agreements remain subject to the terms that applied at the time the agreement was concluded.